This Agreement governs the pre-order of the Laced Gen1 and Laced Beta golf sensor products (collectively, the "Product") from Laced, LLC (referred to as "Laced," "we," "us," or "our"). By placing a pre-order, you ("Customer" or "you") agree to be bound by these terms.
You are placing a pre-order for a Product that is currently in the prototype and development phase. This is similar to a crowdfunding commitment, and while Laced intends to deliver the final Product, the payment constitutes an investment in the development process.
You acknowledge and agree that the Product's design, features, specifications, and aesthetics (including but not limited to color, shape, materials, and internal components) are subject to change as we move from prototype to the finished Gen1 version.
If you pre-order the Laced Beta product, you explicitly acknowledge and accept the following heightened risks:
The purchase price paid at checkout constitutes the full price for the Product and is not a deposit.
The Product price is subject to change based on current promotions, deals, variants, or market conditions. You acknowledge that if Laced adjusts the price of the Product after your purchase (either up or down), Laced is not obligated to offer you a refund or credit for the price difference, nor are we obligated to honor a previous price if you purchase at a later date.
Laced will use its best commercial efforts to meet the following estimated delivery timelines:
You acknowledge and agree that these dates are non-binding estimates and are subject to change. Production delays, supply chain issues, unforeseen engineering obstacles, or acts of God may cause significant delays. Laced shall not be liable for any damages or compensation resulting from delays in delivery.
Laced offers an unconditional full refund on all pre-orders — any time, for any reason, before your product ships.
Notwithstanding the risks inherent in prototype pre-orders, Laced offers an unconditional full refund policy. You may request a full refund of your pre-order payment at any time prior to the shipment of your Product, for any reason.
If Laced implements a change to the Product's features, look, specifications, or delivery date that you do not approve of, you are fully entitled to and encouraged to request a refund under section 5.1.
To request a refund, contact Laced via email at support@lacedgolf.com with your order number.
Laced makes every effort to design a sensor that attaches to most common golf shoe types. However, you acknowledge that it is possible for certain unique or proprietary shoe designs to be incompatible with our attachment mechanism.
If, upon receiving the Product, you find it cannot be securely attached to your specific golf shoes, you are entitled to a return and a full refund of the purchase price, provided the Product is returned in new, unused condition within 30 days of receipt. Laced's liability is limited to accepting the return and issuing the refund.
This Agreement shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of laws principles. Any disputes arising under this Agreement shall be resolved in the state or federal courts located in Tennessee.